Welcome to Munnazex Garments! We’re committed to ensuring that your orders reach you quickly, safely, and efficiently. Please review our shipping policy below to understand how we handle deliveries.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
- During high-demand periods (e.g., sales or holidays), processing times may take slightly longer.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on your location and the selected shipping method.
Estimated Delivery Times:
- Within Pakistan: 3–7 business days
- International Orders: 7–15 business days
Please note: Delivery times are estimates and may vary due to courier delays or customs processes (for international shipments).
3. Order Tracking
Once your order has been shipped, you’ll receive an email with a tracking number and a link to track your package online.
4. Shipping Locations
- We currently ship across Pakistan and to select international destinations.
- If your location isn’t listed at checkout, please contact us at banks@munnazex.com for assistance.
5. Customs, Duties, and Taxes (for International Orders)
Munnazex Garments is not responsible for any customs or import taxes applied to your order. All fees imposed during or after shipping—such as tariffs, taxes, or customs duties—are the responsibility of the customer.
6. Delayed or Lost Packages
If your order hasn’t arrived within the expected timeframe:
- Check your tracking information.
- Contact the courier directly for updates.
- If you still need help, reach out to our support team at [your support email] and we’ll assist you in resolving the issue.
7. Incorrect Shipping Information
Please ensure that your shipping details are accurate when placing your order. Munnazex Garments will not be responsible for delays or lost packages due to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions or concerns about your shipment, please contact us at:
📧 banks@munnazex.com
🌐 www.munnazex.com